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Legal

Privacy Policy

Last updated: September 2026

1. Controller

The controller responsible for the processing of personal data on this website is:

Company
Global Fenster GmbH
Riesestraße 8
44287 Dortmund
Represented by
Managing Director Reyhan Kocacolak
Contact
Phone: +49 231 862 59 682
Email: info@globalfenster.de

2. Overview

We take the protection of your personal data very seriously and treat it confidentially and in accordance with the General Data Protection Regulation (GDPR), the German Federal Data Protection Act (BDSG) and this privacy policy.

This website is purely informational. It uses no cookies, no analytics or tracking services and no advertising networks. Personal data is processed only to the extent necessary for the technical operation of the site and for answering your enquiries.

3. Hosting and server log files

This website is hosted by dhosting.pl Sp. z o.o. (Warschau, Polen / EU). The provider processes the data on our behalf on the basis of a data processing agreement (Art. 28 GDPR).

When you access the website, the server automatically collects information transmitted by your browser (server log files): IP address, date and time of access, page requested, amount of data transferred, referrer URL, browser type and version and operating system. This data is not merged with other data sources.

The legal basis is Art. 6 (1) (f) GDPR. Our legitimate interest lies in the technically error-free presentation, security and stability of the website. Log files are deleted automatically after a short period unless they are needed to investigate security incidents.

4. Contact and quote form

If you contact us by email or phone, your details (name, contact data, content of the enquiry) are stored by us for the purpose of handling the enquiry and any follow-up questions. We do not pass this data on without your consent.

Via the quote form on the home page you can send us your name, email address, phone number, a project description and optionally images and PDF documents (e.g. photos of the existing situation or plans). The data is transmitted to our web server in encrypted form (TLS) and forwarded from there by email to our mailbox; it is not stored permanently on the web server. Please upload only files that are necessary for your enquiry and do not contain third-party data.

The legal basis is Art. 6 (1) (b) GDPR where your enquiry relates to the initiation or performance of a contract, otherwise Art. 6 (1) (f) GDPR (legitimate interest in handling enquiries). The data is deleted as soon as it is no longer required for the purpose and no statutory retention periods apply.

5. Google Maps

In the contact section we offer a map from the Google Maps service. The provider is Google Ireland Limited, Gordon House, Barrow Street, Dublin 4, Ireland.

The map is only loaded when you click “Show map”. No data is transferred to Google before that. By clicking you agree that your IP address and, where applicable, further device information is transferred to Google and processed there, including in the USA. Google is certified under the EU-US Data Privacy Framework.

The legal basis is your consent pursuant to Art. 6 (1) (a) GDPR. You may leave the map unused at any time and open our location instead via the “Open in Google Maps” link in a new window. Further information: Google Privacy Policy.

6. Fonts

The fonts used on this website are served locally from our server. No connection is made to servers of Google or other font providers.

7. Videos and images

All videos and images are served from our own server. No external media platforms are embedded.

8. Social networks

We link to our profile on Instagram (Meta Platforms Ireland Limited). This is a plain link; no data is transferred to Instagram when you visit our website. Instagram's privacy terms apply only once you follow the link.

9. Cookies and local storage

This website does not set cookies. To adapt the presentation to the performance of your device, a purely technical flag may be stored in your browser's session storage (sessionStorage). It contains no personal data, is not transmitted to us and is deleted automatically when the browser is closed.

10. Your rights

You have the following rights regarding your personal data:

  • Right of access (Art. 15 GDPR)
  • Right to rectification (Art. 16 GDPR)
  • Right to erasure (Art. 17 GDPR)
  • Right to restriction of processing (Art. 18 GDPR)
  • Right to data portability (Art. 20 GDPR)
  • Right to object to processing (Art. 21 GDPR)
  • Right to withdraw consent with effect for the future (Art. 7 (3) GDPR)

To exercise your rights, an email to info@globalfenster.de is sufficient. You also have the right to lodge a complaint with a data protection supervisory authority. The authority responsible for us is the State Commissioner for Data Protection and Freedom of Information of North Rhine-Westphalia (LDI NRW).

11. Currency

This privacy policy is currently valid. Further development of our website or changes in legal requirements may make it necessary to amend it. The current version can always be found on this page.

This translation is provided for convenience only; the German version is legally binding.

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Address

Riesestraße 8
44287 Dortmund-Aplerbeck

+49 231 862 59 682
+49 179 488 6872
info@globalfenster.de

VAT ID DE332869580

Products
  • Window Systems
  • Sliding Door Systems
  • Aluminium Entrance Doors
  • Roller Shutters
Company
  • About Us
  • How We Work
  • Contact
  • Request a quote

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